Managed services / Managed Marketplace Operations

Your AWS Marketplace, run for you. Without the headcount.

A twelve-month managed service for your listings, private offers, and reports. A listing is the start. After it, each deal needs a private offer, each renewal needs a date, and finance needs numbers that agree. Managed Marketplace Operations gives you a named owner who does that work.

From $2,500 a month. 12-month term, billed monthly.

0
New operations hires needed
1 day
Private offer turnaround, or faster
12 mo
Managed term, billed monthly

The listing is live. The work starts now.

  • Offers that wait

    A buyer is ready, but the private offer waits for a person who has time to make it. The deal slows down.

  • Listings that go out of date

    Prices, plans, and product details change. The listing does not, because the update has no owner.

  • Numbers that do not agree

    The disbursement report, the CRM, and the finance records each show a different number. Somebody must reconcile them each month.

A marketplace operations function, run for you.

One managed engagement keeps your listings correct, issues your offers, and reports your revenue.

  • A named owner, and a backup

    One person owns your marketplace operations. A named backup keeps the work moving during absences.

  • Listings kept current

    Changes to prices, plans, and product details are made in the listing and taken through AWS review.

  • A private offer desk

    You send the deal terms. We draft the private offer, issue it, and follow it to acceptance, inside a set turnaround time.

  • Renewals and amendments

    Each agreement has an end date. We track the dates and prepare the renewal or the amendment before it is due.

  • Revenue and disbursement reports

    A report of offers, orders, and disbursements on a set cadence, in a form that finance can use.

  • Reviews on a set cadence

    A planned review of offers, renewals, and revenue, with an action log.

You keep selling. We run the marketplace.

You (ISV)

Own the product and the deal

  • Sell your product
  • Send the deal terms for each offer
  • Join the planned reviews

Automatum platform

Listing and seller of record

  • Publishes your Marketplace listing
  • Issues the private offers
  • Order, invoice, and disbursement run here

Your Automatum team

Marketplace operations

  • Runs the private offer desk
  • Keeps the listings current
  • Prepares the reports and the reviews
  • AWS Marketplace
  • AMMP
  • Private offers
  • CPPO
  • Disbursement reports

Start where you are. Scale as the deals come.

Three tiers, each a twelve-month term billed monthly. The tiers scale the number of listings, the offer turnaround, and the review cadence.

Launch

$2,500a month

Your first listing, kept in order.

  • One AWS Marketplace listing managed
  • Listing updates and pricing changes
  • 1-business-day private offer turnaround
  • Renewal dates tracked
  • Monthly revenue and disbursement report
  • Quarterly reviews
Book a call

Scale

$7,500a month

Full operations at volume.

  • Everything in Operate, expanded to:
  • Uncapped listings
  • 4-business-hour private offer turnaround
  • Channel partner private offers (CPPO)
  • Disbursements reconciled for finance
  • Fortnightly reviews
Book a call

Each tier is a 12-month term, billed monthly. Automatum Enterprise customers get the first month free. See all managed services

Everything you need to know about Managed Marketplace Operations.

What is Managed Marketplace Operations?

It is a twelve-month managed service that runs the daily work of your AWS Marketplace business: listing changes, private offers, renewals, and revenue reports.

Do I need to hire a marketplace operations person?

No. A named owner and a named backup do the work, so the offers and the reports continue during absences.

What is the difference between the tiers?

The tiers scale three things: the number of listings (one, up to three, or uncapped), the private offer turnaround (one business day, eight business hours, or four business hours), and the review cadence (quarterly, monthly, or fortnightly).

How does this work with the Automatum platform?

Automatum publishes your AWS Marketplace listing and is the seller of record. Offers, orders, and disbursements run in the platform. The operations team uses the same platform, so you see each offer and each report there.

How long is the engagement, and what is the price?

Each tier is a twelve-month term, billed monthly. The price is $2,500, $5,000, or $7,500 a month, by tier. Automatum Enterprise customers get the first month free.

Which clouds does it cover?

The service covers AWS Marketplace.

Ready to hand over the marketplace work?

Book a call and we’ll look at your listings, your offer volume, and your reports, then show you the tier that fits.

What we’ll work through

  • Your listings and offer volume
  • Your reports and renewals
  • Scope, timing and pricing